5-star Spa Hotel in Provence, Le Vallon de Valrugues & Spa
For your serenity, we are pleased to confirm that there will be no cancellation fees in case of total or partial confinement of French territory (the one of the place of residence or of the location of the hotel).
General measuresOur teams and guests will be wearing a mask or a visor.
Automatic hydro-alcoholic gel dispensers will be available throughout the hotel (in particular at the reception desk, in front of each lift, at the exit of the toilets, at the Spa, on the terrace...).
Social distancing will be respected by all.
ReceptionA questionnaire will be sent to you by e-mail before your arrival, in order to speed up your check-in on the day of your arrival.
Masks will be offered to you upon arrival, if you wish.
The reception desk will be disinfected several times a day.
Magnetic cards will be disinfected before being given to the client.
You could receive your invoice by email if you prefer.
HotelChambermaids are made aware of the thorough cleaning of the rooms as well as the disinfection of door handles, switches, common areas...
A bottle of hydroalcoholic gel will be at your disposal in your room.
Restaurant & Bar
Breakfast service will be served in your room or on the terrace/in the restaurant.
The chef and his team respect the strict sanitary rules (wearing of masks, charlottes, distance in the kitchen, reinforced hand washing, taking of temperature, ...).
Our therapists will wear a mask during the treatments and will offer you one as well, in order to ensure the safety of all.
Social distancing will be respected in the relaxation area.